Sunday, March 10, 2019

How employee engagement has been forgotten by many andor remembered by few Essay

How employee encounter has been forgotten by m whatsoever an(prenominal) and/or remembered by fewIntroduction It is believed that any(prenominal) club which unlocks the secrets of engaging their employees is likely to get actually high profits. However, this has never been the shield. at that place argon ceaselessly ch tout ensembleenges and confusions which leads to misdirection hence the misadventure of the employee usage. The principal(prenominal) set of this is the lack of congruity when talking about the exposition and likewise meter of the employee combat. Furthermore, there is also lack of behave distinction between employee amour and a nonher(prenominal) closely link concepts. This papers aim is to behaviour an in depth analysis on the sizeableness of engaging employees in any playivities of a transaction activity. It will also give recommendations where the importance build from the managers who practice this will be given. Lack of clear explanati on is iodine of the glaring issues that concern the concept of employee interlocking. Different categories of singles ranging academic researchers, corporations, practitioners and umpteen more boast extensive variations on how they give meanings. The harnessing of an brasss members selves with aim of making them work their role in engagement, people al flairs express themselves physically, emotionally and cognitively during their role carrying out (Kahn, 1990). An governance which is continuously widely associated with employee engagement because of their best-selling book, First, Break all the Rules, The Gallup Organization, have a divers(prenominal) definition. They define diligent employee as one who works with passion and sprightliness a profound connection to the club he or she is working for and have a drive transition to move the organization forward. Employee engagement whitethorn also be outlined as a march through which an organization aims to increase loya lty of its employees as well as continuation to aid in the accomplishment of superior results. This definition is according to the International Survey Research. This definition as yet looks at employees consignment in three different ways. They may accept affective, cognitive, and lastly behavioural which incorporates actions, feelings and thoughts. The last definition that is taken into consideration by this paper is the process of translating the employees potentials into the employee performance as well as craft success. This as a result changes the ways in which employees perform their duty through utilizing the tools found at heart the armory of internal communicating professional person (Shaw, 2005). Before indulging further into the issue of employee engagement, its heady a proper arrest of how employee engagement cadence is done. There are authoritative metrics that are used to measure the employee engagement despite the perspicacious and emotional pieces availa ble. There exists several survey instruments that have been used in measuring the employee engagement. This paper however uses the Q12 survey schema which was developed by the Gallup Corporation. The Q12 survey involves asking 12 questions which had strong linkages to high performance and metric how well the companies were meeting core requirements for the employees. According to this survey, a high none on the 12 items always reflected the underlying emotional engagement among the employees who took the survey. This engagement leads to improvement in business results, as well as change magnitude levels of productivity, employee retention and profitability (Walker, 2012) When dealing with employee engagement, there are a reduce of related concepts which must be put into consideration. The iv related areas with the employee engagement include organisational citizenship behaviour, railway line satisfaction, work engagement and organizational commitment. These four go hand in hand to ensure that proper understanding of the employee engagement as well as its importance. Organizational citizenship behaviour for a languish time has always been referred to as the extra role behaviour. The organizational citizenship behaviour throne be define as the behaviour of an individual which is not explicitly recognized by the formal reward system and in the end promotes the efficient and effective functioning of the organization concerned. Practically, the organizational citizenship behaviour improves efficiency and the effectiveness of an organization by supplying rear to transformations, adaptations and innovations within the organization. Studying the organizational citizenship behaviour from a macro perspective, its found out that it cooperates to supply direct support to the organization and the individuals found in the organization. This indirectly supports the organization (Anderson & Williams, 1991). The organizational citizenship behaviour can be divide d into many subcategories that gives a common dimension. The sub genes includes self-development, organizational loyalty, sportsmanship, aid behaviour, civic virtue, individual initiative and organizational compliance. When a critical recapitulation is done on the definitions of the component parts mentioned above, its realized that their definitions is more or little the same as that of employee engagement. The helping behaviour talked about bases or implies an act of voluntary helping others and thus preventing the occurrence of any work related problem. Organizational loyalty on the other hand aims at stay committed to an individuals work even during tough situations. However, the component which tends to show strong relationship with the employee engagement is the individual initiative. It can be defined as the persistence one puts on a job with extra enthusiasm or it can be said to be volunteering to perform extra responsibilities as well as encouraging others within the same organization to follow suit (Podsakoff et al, 2000). Job satisfaction, is also some other concept related to the employee engagement. A turning of scholars have tried to capture up with a wholesome definition of job satisfaction. According to truncated and Weiss, 2002, they described it as pleasurable or the positive and emotional res publica that results from recognizing ones job or the experience from the job. There existed a number of disagreements whether the initially presumed definition was the exact one. It was found that there were so many shortcomings with the Brief and Weiss definition. This do Weiss to modify the definition. Job satisfaction came to be described as the positive or negative evaluation that a person achieves about his or her job situation (Weiss, 2002). From time to time, the definition has always updated so as to include a cognitive component in the measurement of job satisfaction. Work engagement is the third component related to the employee engagement. Work engagement of employees measured or looked at into different categories. It involves vigor, absorption and dedication. Starting with vigour, it can be described as cosmos fully charged with energy as well as resilience in job even during the days when nothing serious happens. trueness involves one being proud of their work and getting convinced that any(prenominal) activity an individual undertakes is significant. Lastly, absorption as a concept convey being carried away work to the extent that one forgets e actuallything in the surround (Hallberg, 2005). Lastly, the fourth concept related to the employee engagement is the organizational commitment. This concept entails the process that is gone through when obtaining the goals of an organizations quadruplicate constituencies. The goals ranges from a tolerant organizational goals and their values to a more specific formulation. Organizational commitment may also be defined as the willingness to persist in a cour se of action as well as the vacillation to change plans while celebrateing the main goal to stay on course. Both the definitions highlight the fact that people are committed to multiple entities. These multiple entities involve emotional and rational components (Vance, 2005). The emotional concept is defined as the positive feeling towards an entity while thee rational component intend the state of being conscious as well as heedful in planning and executing actions that fulfill commitments. Having dealt with that, its crucial that factors which keep employee engaged are looked into in details. There are three main vital ingredients that make employee engaged. First is the lead of any particular business organization. The leaders any an organization must set standards that in hurt of dedication and then rubs it off to the rest of the employees. The leaders must be able to make difficult decisions correctly and fairly. Furthermore, they should be competent and show consistency in whatever they do. In areas where this is not displayed by the leaders, the employee always feels looked and upon and as result they are always not engaged in whatever activity they undertake. The employees always talk and so poor leadership may be used as the stepping stone to quit any particular job. Good leadership makes an organization to have a very strong employee engagement hence better results (Taylor, 2014). Secondly, communication and transparency is also a factor or an ingredient that may make your employee engaged or not. This factor however has been underestimated by many and taken for granted. major(postnominal) people in an organization always have a impression that employees concern themselves with earning their wages to a larger extent and care very little for other things (Taylor, 2014). The truth of the matter however is that large majority of employees put a attracter of emphasis on whether they are regularly being kept in the loop. It always doesnt matte r to them whether it concerns their get development or big decisions of the organization. What actually matters is that it concerns everyone. Openness and good communication makes the employees to feel highly appreciated and hence part of the organization. They dont feel detached. This makes the organization a better place to be in. Lastly, delight is also a key ingredient for engaging employees. The most important aspect of employee engagement is considering the fact that they are human beings beings. The organization does not run at a loss when they introduce elements of fun in the work place. The fun and purpose may range from a number of activities like a dress down party on Fridays, periodical trips, or any other thing that appeals to your employees. The aim of such enjoyment is to make employees feel like they want to work. This will thus make them stay as long as they want. This is however not the case with many jobs. Not many employees always want to make their employees have fun. This makes people have negative attitude towards such jobs leading to very few people doing such jobs. On many occasions, work does not necessarily have to be done with a serious conceit at all times. The only way an employer can make the employees feel engaged it to make them feel as if work is something that should be enjoyed earlier than being a chore (Taylor, 2014). Its therefore clear that employee engagement can be grouped into two main broad categories or rather go about. There is the philosophical approach and the pragmatic approach. The philosophical approach deals with the management philosophy that are considered when making overall decisions of a human resource. The pragmatic approach on the other hand deals with the dedication programmes for employee engagement. Here, measurement of engagement is done. None of the approaches either is stated to provide a clear winner when trying to achieve an engaged work force (Shaw, 2005). Having located more emphasis o n the engaged employees, its now prudent to talk about the disengaged employees. Its documented that stress is one of the factors that can dislodge a highly engaged worker from conducting his or her duties without other workers or the organization getting aware of the in depth of the problem. Historically, many organizations have not done an in depth survey on how to deal with stress or other emotional problems. The former acting manager of the Freddie Mae, David Kellerman, committed suicide due to stress April 22, 2009. His death was attributed to the organizations failure to respond to the signs he was showing. The government seized his community after running at a loss of $108 billion. The work environment was also stressing. As if that was not enough, he always received so much criticism from the media. every last(predicate) these prompted him to commit suicide. This is the worst that happens when employees are not engaged.Recommendations for managers From the readings and re search done, the following are some of the recommendations that ought to be considered by managers to ensure a proper way of promoting customer engagement. The managers should take specific actions or steps to achieve success. season doing this, they must always remember that each and every company is alone(predicate) and therefore the action they take should be specific to that particular company. The customers should always be provided with as much information as possible to help make them engaged. The managers should always know the approach that their organization ought to take and why that approach is important. The employees should also be given the approach used by the organization. When this is done, it makes them know why its done. This makes them feel part and parcel of the organization and hence promotes the level of employee engagement. Mutual agreement should also be made with the employees. This makes them know what is expected of them. Rechanneling of extensive tim e and resources should be done by the employers. This always forms the basis of creating a new employee engagement initiative. A company may be working on the already made initiatives. These initiatives may be giving forth good results. Coming up with a whole new initiative might lead to misdirection in a healthy focus which has been in existence for a long time and thus would lower the progress of a company. Engaging in such activities should be avoided at all cost.Conclusion The concept of employee engagement is one that is very wide. The engagement of employees affects different levels of an organization ranging from micro and macro levels. So as to reduce the existing ambiguity when it comes to matters of the employee engagement, a lot more need to be done in this area. Any organization willing to get better results from applying the issue of employee engagement should do so with a lot of caution. Anything done be based on the strengths and weaknesses found, any related concept as well as all the uncover fields in the issue of employee engagemenReferences(2006). Gallup Study Engaged employees inspire company innovation. Gallup Management ledger, retrieved from http//gmj.gallup.com/content/defaut.aspx?ci=24880&pg=1.Hagerty, J. & Fields, G. (2009). A Fallen Mortgage Titan, calamity amid the Turmoil. Wall Street Journal 6- 5-2009Hallberg, U. (2005). A thesis on squeeze out Studies of work engagement, type a behaviour and burnout. Department of Psychology, Stockhlom University, ISBN 91-7155-171-9Podsakoff, P., Mackenzie, S., Paine, J., Bachrach, D. (2000). Organizational citizenship behavours A critical review of the theoretical and Empirical literature suggestions for future research. Journal of Management, 26, 51, 1-56.Shaw, K. (2005). Employment engagement, how to build a high performance workforce. Journal on Human Resource, 0-9547741-3-2.Taylor, R. (2014). Maximising employee engagement. Journal of Leadership. 23-05, 47474Walker, S. (2012). Employee e ngagement and communication research measurement, scheme and action. London Kogan Page.Williams, L. & Anderson, S. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in role behaviours. Journal of Management, 17, 3, 601-617Source document

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